Professional Services

Expert OpenSearch help, scoped to exactly what you need

From a two-hour health check to hands-on consulting for a full migration, Eliatra’s certified OpenSearch consultants — the same team behind Security for OpenSearch and our Enterprise Support desk — help you fix, tune and scale your cluster with confidence.

Three ways to get expert eyes on your cluster

Whether you need a single sanity check or ongoing hands-on support, each engagement is delivered by a working OpenSearch consultant, not a generic account manager.

Lightest touch
OpenSearch Health Check

1–2 hour remote session

A quick, focused check-in for teams who just want confidence that their current setup is properly optimised — no long engagement required.

  • Live remote walkthrough of your cluster
  • Spot-check of configuration and common risk areas
  • Verbal guidance on any quick wins

Delivered remotely

Book a health check
Most thorough
OpenSearch Audit

3–4 hours of live sessions + written report

A structured deep dive into your deployment, ending with a full report on the areas that need attention and clear recommendations you can act on.

  • 3–4 hours of live sessions with an Eliatra consultant
  • Full written report of findings
  • Prioritised, actionable recommendations

Delivered remotely · scope-dependent pricing

Request an audit
Ongoing
Hourly Rate Consulting

Flexible, ongoing engagement

Experienced OpenSearch consultants with 5+ years supporting and implementing OpenSearch and Elasticsearch, engaged for as long as your project needs.

  • Starts with a discovery meeting to scope your requirements
  • Billed hourly against agreed outcomes
  • On-site available, schedule and location dependent

Usually remote · on-site by arrangement

Start a discovery call

What our consultants work on

Hourly consulting engagements typically follow a discovery meeting and cover one or more of the following outcomes.

Performance improvement

Diagnosing slow queries, indexing bottlenecks and resourcing issues, and tuning your cluster to match.

Scalability

Sizing, sharding and architecture guidance so your cluster keeps up as data and traffic grow.

Migration from Elasticsearch

Planning and executing a safe move from Elasticsearch to the OpenSearch Stack.

Security infrastructure

Hardening authentication, authorisation and encryption, drawing on our Search Guard heritage.

Data pipeline ingestion

Improving how data flows into OpenSearch, from ingest pipelines to upstream tooling.

Something else entirely?

If your challenge isn’t listed, tell us about it on a discovery call — most OpenSearch problems are in scope.

How an engagement works

A consistent, low-friction process regardless of which service you choose.

1
Discovery meeting

We start by understanding your environment, constraints and what “done” looks like for you.

2
Scoped engagement

We agree the right format — health check, audit or ongoing consulting — and a clear scope of work.

3
Findings & follow-through

You get a report, recommendations, or hands-on delivery — plus a clear next step if more work is needed.

Which service is right for you?

A quick side-by-side to help you pick a starting point — a discovery call can always refine this.

ServiceBest forFormatDelivery
Health CheckConfirming an existing setup is optimised1–2 hour remote sessionRemote
AuditA full, documented view of risk areas and recommendations3–4 hours live + written reportRemote
Hourly ConsultingOngoing or project-based work against specific outcomesDiscovery meeting, then flexible hoursRemote, on-site by arrangement

Not sure where to start?

Tell us about your OpenSearch environment and we’ll recommend the right service — no obligation.

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